Shipping Policy (Skin Care & Hair Care Products)

We aim to deliver your orders safely and on time. Please review the shipping terms below:

1. Order Processing

• All orders are processed within 1–2 business days after confirmation.
• Orders are not processed or shipped on weekends or public holidays.

2. Shipping Time

• Estimated delivery time is 3–7 business days, depending on your location.
• Delivery timelines may vary due to unforeseen factors such as weather, courier delays, or remote locations.

3. Shipping Charges

• Shipping charges, if applicable, will be calculated at checkout.
• Free shipping may be offered on select orders or promotional offers.

4. Order Tracking

• Once your order is shipped, a tracking ID and link will be shared via SMS or email.
• Customers can track their shipment in real-time using the provided details.

5. Delivery Attempts

• Courier partners will make 2–3 delivery attempts.
• If the delivery is unsuccessful, the order may be returned.

6. Delayed or Lost Shipments

• In case of significant delays or lost shipments, please contact customer support at jatinhisar1@gmail.com.
• Necessary action will be taken after verification with the courier partner.

7. Incorrect Address

• Customers must provide accurate shipping details.
• Orders returned due to incorrect or incomplete addresses may incur additional shipping charges for re-dispatch.

8. Damaged Package on Delivery

• If the package appears damaged or tampered, do not accept the delivery.
• Report the issue immediately with photos for quick resolution.

9. Service Availability

• Shipping is available across most serviceable locations.
• Some remote areas may have limited or delayed delivery options.

For any shipping-related queries, contact: jatinhisar1@gmail.com